If you get kicked off after checking your e-mail, it could very well be a setting in your e-mail program. Some e-mail programs have a setting which automatically signs you off after you send or receive e-mail. To check if this setting is selected in Outlook, Outlook Express or Outlook 2000 corporate (if you do not use these programs, but still think your e-mail program is at fault, please give us a call during business hours), please follow the instructions below: Outlook

1. Open Outlook, and go to the Options section under Tools:

2. When the window opens up, check under the Mail Delivery tab to see if the Hang up when finished sending, receiving, or updating box is selected. If it is not, click "OK," otherwise make sure to unselect it, then click "Apply," then "OK." This should keep you from getting signed off in the future after your mail is sent or received.

 
Outlook Express

1. Open Outlook Express, and go to the Options section under Tools:

2. When the window opens up, check under the Connection tab to see if the Hang up after sending and receiving box is selected. If it is not, click "OK," otherwise make sure to unselect it, then click "Apply," then click "OK." This should keep you from getting signed off in the future after your mail is sent or received.

 
Outlook 2000 corporate

1. Open Outlook 2000 corporate, and go to the Options section under Tools:

2. When the window opens up, check under the Internet E-mail tab to see if the If using a dial-up connection hangup... box is selected. If it is not, click "OK," otherwise make sure to unselect it, then click "Apply," then click "OK." This should keep you from getting signed off in the future after your mail is sent or received.