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Tech Support / FAQ's
connection | e-mail | ftp | web filtering | dialup accelerator | misc

Note: If your problem is not solved by using this FAQ's section, you can give us a call and we will walk through your problems with you. If you only have one phone line, try giving us a call without being signed on, many problems can be solved without being signed on.

connection:

  • Setting up a Sierra Advantage dial-up on Windows XP

    e-mail:

  • Why do I get kicked off after sending or receiving e-mail? I am using an Outlook program.
  • How do I setup my e-mail program for Sierra Advantage? I am using...
               Eudora Light
               Outlook
               Outlook Express
               Netscape
     
     
    ftp:
  • How do I transfer files to my webspace?
     
     
    web filtering:
  • How do I setup Web Filtering? I am using...
               Internet Explorer
               Netscape
     
     
    dialup accelerator
  • Downloading the software
  • Connecting and installing software
  • Using the Accelerator software
  • Optimizing the software and viewing settings
     
     
    misc:
  • Why does my modem get disconnected?
  • What are your business hours?

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